Accessibility

Customers with Access requirements are very welcome to all Margate Summer Series events.

By purchasing an Accessible ticket, you confirm that you or a member of your party has Access requirements. Proof of these will need to be provided.

Available facilities include an Accessible Viewing Platform, Accessible Toilets, lowered bars and a separate, Accessible Entrance. We also provide free Personal Assistance Tickets.Please note that spaces on the Accessible Viewing Platform are limited and only for customers that would otherwise be unable to come – please do not take away spots from those who need them the most! The accessible viewing platform strictly operates on a +1 basis.Whilst decisions are made on a case-by-case basis, evidence that is usually accepted include:

  • PIP (Personal independence payment)
  • DLA – care and/or mobility
  • Letter from a medical professional
  • D/deaf or blind registration
  • Nimbus/Access Cards (with +1 Icon for PA tickets)

Please note that our Access Facilities are unable to cater to temporary impairments (i.e. broken bones or healing wounds). Pregnancy does also not qualify for the use of our Access Facilities.

If you need to bring medication into the site with you, please bring this in its original packaging and take a copy of a medical/doctor’s prescription with you. There will also be a fridge on-site for medication that needs to be refrigerated.

Please customerservices@dreamland.co.uk if you require assistance (please note all requests subject to availability and we expect the allocation to sell out quickly online).

Accessible tickets are available via AXS on each event’s ticketing page. There are two ticket types:

“General Admission Accessible + Companion”: This ticket gives access to the general admission area. When these tickets are purchased, they also include a complimentary ticket for a personal assistant / companion. These tickets do not give access to seating, or the accessible platform area.

“Accessible Platform + Companion”: This ticket gives access to the accessible viewing platform and includes a complimentary ticket for a personal assistant / companion. There is space on the platform for wheelchairs and some seating is also provided.

For any BSL requirements, please contact us at least 6 weeks prior to the event.

© 2025 Margate Summer Series. Soundcrash Family